New clients receive 20% off their first order.
Frequently Asked Questions
How does pickup and delivery work?
Schedule your pickup, bag your laundry (no sorting needed) and we'll handle the rest. We'll return everything clean, folded and ready to put away.
What is your turnaround time?
Most orders are returned within 24-48 hours.
Do you offer fragrance-free options?
Yes. We offer both scented and hypoallergenic/fragrance-free options.
Is there a minimum order?
Yes. Our residential minimum order is $30.
Do I need to be home for pickup or delivery?
No. We can arrange convenient contactless pickup and delivery.
How should I prepare my laundry?
Simply bag up your laundry before pickup and place out for pickup, hand it directly to us, or follow the pick up arrangements we've made with you. We handle sorting from there.
Do you handle blankets and comforters?
Yes! We accept many blankets and comforters. Oversized items are priced separately from our regular per-pound laundry service. See our Services & Pricing page for current pricing, or contact us prior ot pick up if you're unsure about an item.
How is my laundry kept separate from other customers laundry?
Your laundry is handled as its own order and is NEVER mixed with another customers laundry.
For residential orders, we weigh your laundry when we bring it in and will typically text you with the weight and estimated total at that time.
For commercial orders, laundry is weighed once the order is completed. Final pricing is based on the total weight of the order, with oversized items priced separately.
Our service policies and important order information are provided during the booking process. You will be prompted to review and acknowledge them when submitting your pickup request.